How is the customer experience for your customers

How is the customer experience for your customers

“Show Notes” Marcus talks through his customers’ experienceMarcus’s customer journey Marcus likes to respond initial enquiries quickly, ideally within an hour. He then moves on to trying to setup a Zoom call. As photography is visual, having a...
How is the customer experience for your customers

Battle of the Website platforms

“Show Notes” Wix or WordPress? Templates or custom code? Marcus and Sam break down the three real routes to a photography website — the self-build platforms, the WordPress/CMS route, and full custom coding — and the trade-offs in cost, flexibility, speed...